How To Ask For New Gear

Does this make you want to entrust the tech team with more dollars?

Does this make you want to entrust the tech team with more dollars?

A few weeks ago, I wrote a post about developing upgrade proposals. Today’s post will be similar but different. This post was inspired by a photo I received from a friend at a church where I was once on staff. I immediately started thinking about all the churches I’ve been in where the tech booth is just a disaster. Or maybe you can barely walk on stage due to the rats nest of cables and junk that is all over. Or perhaps it’s the pile of broken and haphazardly placed junk all over their storage room. It might even be all of these (it usually is…). 

Now, keep in mind, the reason I’m typically there is because the tech guys are wanting to upgrade their equipment. I have to think to myself, “Why on earth would leadership give them any money?” 

Why You Can’t Have Nice Things

You’ve heard the expression, “And this is why you can’t have nice things.” It’s usually said after you’ve broken something, or it’s pointed out that your room is a mess. Basically, it means if you don’t take care of the things you have—which are likely not as nice—you won’t be entrusted with nice things. The Bible even talks about this. Those who are faithful in the small things are entrusted with larger things. Look it up. I don’t just make these concepts up, folks. 

If your pastor walks into your tech booth every week and has to subsequently pick the Tootsie Rolls off his shoes, you’re not likely to get more money to buy a new board. Or gaff tape. Clean the booth, organize your systems and make what you have immaculate. Wring every last ounce of performance out of it and maybe even do the impossible once or twice. Then you can start talking about upgrades. 

You’re Thinking Backwards

Many tech guys come to me with tails of woe about how their church doesn’t support them in their production efforts. Their thinking is, “If the church would just spend $XX,XXX on new gear for us, we would take care of it.” The reality is, if you’re not taking care of what you have, you won’t take care of new stuff. And your pastor knows that. Especially if he has kids. 

Now before you tell me I don’t know the struggles of working in a small church that doesn’t have a big tech budget, let me remind you that I spent almost 15 years working in small (ie. sub-500 people per weekend) churches. My first church was really strapped for cash. Once we built our new building, we were having trouble paying our pastor what he was worth, let alone buying a new console (which we needed). I kept the booth immaculate, and did everything I could with what we had.

One day, one of our members came back to the booth and told me that a music store near his office was going out of business and they had some killer, fire sale deals. He said he knew how hard we worked back there and thought there might be some things that we could use. He wanted to take me shopping, and use his credit card! We met up a few days later at the store and within an hour, we had a new mixer, some band monitors and two new effects units. God provided for us, and I’m pretty sure part of the reason was that my team and I worked really hard with what we had and didn’t complain. 

Maybe You Have Another Problem

As I was thinking about this post, it occurred to me that perhaps part of the reason you can’t get your upgrades funded is that what you want to do doesn’t line up with the vision of the church. I’ve talked with tech guys at small, country churches who can’t get the church to buy moving lights, personal mixers or a new PA. I understand the frustration, but consider this: What if the church wants to stay a small country church? What if they don’t want to be North Point? Now, there’s nothing wrong with North Point, but not every church needs or wants to do production on that level—or anywhere near it? That might just be OK. 

And if you find yourself constantly frustrated by that fact, you might need to consider if you are the one that needs to change. Churches. It might be that you need to find a church that does production on a larger scale where you can contribute. I had to do this about 12 years ago. I was attending a church that had really great teaching and solid worship, but it became clear after about 6 months that there was no place for me on the tech team. That led me to another church where I was able to make a much bigger impact. 

Might be something to think about.

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Automating Your Tech Booth

Automating with MIDI and XKeys

I don't like having to work harder than I have to. The saying, "Work smarter, not harder" is my mantra. I'm all about saving myself time and energy that can be better spent actually leading and pouring into the team I've been tasked with leading. Thankfully we live in a world where all of our devices can be connected with state-of-the-art protocols like USB 3.0 and Thunderbolt. And MIDI.

Yes, the MIDI protocol was first released in 1983 and there's a reason it's still in use: it's rock solid!

I suppose I need to paint a picture of our production equipment is laid out. Actually, SketchUp would be better here...

Sandals Production Layout

Sandals Production Layout

s you can see, in the auditorium we have FOH, Monitors and Lighting. The Production Suite is under the stadium seats and has all of our other positions: ProPresenter 1, ProPresenter 2, Video Control and Broadcast.

When we were designing the production systems, I specified that I needed several computers networked via MIDI to our RoadHog. Mark Pearson over at CCI Solutions found these fun little boxes for me:

Each pair of these guys are capable of bi-directional MIDI communication over a CAT5 cable. By using these I was able to get three of my Mac computers—ProPresenter 1, ProPresenter 2 and Reaper—connected to our RoadHog. By interconnecting those four devices I am able to automate Reaper, trigger backgrounds on our center screen and run MIDI Time Code for video synchronization and lighting cue firing.

I know there are a ton of other things I could do with MIDI, but this is all we needed to. That is, until I was asked to support a weekly gathering on Thursday mornings. I'm not sure how your church is, but at Sandals we have a difficult time pulling in volunteers who are available weekday mornings.

Enter Xkeys.

With Xkeys I was able to program it to fire lighting cues on our RoadHog while I was still standing behind the CL5 at FOH. You may be wondering why I opted out of using our architectural control in favor of the RoadHog. Great question! Our architectural control is great for many things. One thing it's not so great at is controlling our compliment of moving-head fixtures and how they transition from cue to cue. I needed to be able to smoothly fade from cue to cue and be able to jump around as necessary without any gobo pops or erratic movements.

I downloaded ControllerMate, installed it on our Reaper computer sitting at FOH, connected a XKey-16 and started dropping in building blocks. I built mine so that each button would fire a specific MIDI note that the RoadHog would then listen to and in turn, fire a corresponding cue. It worked flawlessly! Since I didn't need all 16 buttons dedicated to firing lighting cues, I decided to allocate some for Reaper to make Virtual Soundcheck easier.

Firing lighting cues at the first gathering was a piece of cake. However, I did notice one flaw in my design. I got trapped in the Production Suite and hadn't yet fired the Walk In lighting cue. I had to run out to fire it. You already know how much I hate having to take extra steps so I ordered a XKey-8 to install at ProPresenter.

I really wanted both XKeys to stay in sync so that if I fired the "Teaching" cue at FOH the corresponding LED would light on the XKey-8 at ProPresenter and visa-versa. The beauty about ControllerMate is that not only can it send MIDI commands, it can also listen to them. I programmed the LEDs on the XKeys for each lighting cue to illuminate when they hear a specific MIDI note on the network.

The ControllerMate workflow for this process

The ControllerMate workflow for this process

So now each button triggers a MIDI note and each LED is listening for a MIDI note. There's some extra stuff going on like using a switch block to turn off the inactive LEDs whenever a new cue is fired and setting the toggle switch on the side to disable the buttons to protect against accidentally firing a lighting cue when I have an operator at the lighting console.

In the near future, I plan on adding another XKey unit at lighting to control Reaper playback to make programming lighting cues to the band's rehearsal easier. I might toss in a few other buttons for controlling iTunes and some ProPresenter commands to make life easier when we're running a skeleton crew.

Do you have any other suggested uses for XKeys that help to make your productions easier and more efficient? Let me know in the comments!

My ingredients list

  • MIDILink Transceivers (to bring MIDI signals to centralized location)
  • Motu Micro Express (to merge all MIDI signals together)
  • USB MIDI interface (just a simple USB to MIDI I/O is all you need)
  • Mac computers
  • ControllerMate
  • RoadHog with MIDI widget
  • ProPresenter 6 with MIDI module
  • Reaper
  • XKey-8
  • XKey-16

Combine all ingredients and season to taste ;-)

Elite Core

Isaiah Franco

Isaiah Franco has been involved with church tech for over 10 years and currently on staff as the production director at Sandals Church in Riverside, CA. He’s a big nerd with an even bigger heart to serve the Church.

Only People Last

Image courtesy of mpclemens

Image courtesy of mpclemens

Most of you know by now that I’ve spent many years on staff at multiple churches. One thing that I’ve known, but maybe didn’t live in the reality of is that ultimately, it’s only the people that matter in our work. Now, that might come as somewhat of a surprise from me, an introvert who chose tech because I prefer working with gear rather than people. But here’s the thing: the gear will break, wear out or be replaced. Your amazing stage organization system will be replaced by someone who comes after you. It is only the impact you have in people’s lives that matter. 

This lesson was driven home for me a few weeks ago. I was on staff at a large church for a while, and when I got there, the technical systems were a disaster. I spent several years tearing it all out, cleaning it all up and replacing much of it. My team and I spent many hours organizing, cleaning and sorting through our stuff. We had everything extremely well organized, and everything had a place, and it all lived there. It was easy for just about anyone to walk into our audio storage room and find what they needed. 

The other day, a friend sent me some pictures of what it looks like today. Just 2 1/2 years after I left, it’s back to a worse disaster than it was when I got there. Ultimately, this is a failure of leadership of the church not keeping qualified personnel on staff. However, more than that, it reminded me that everything I did can just as easily be undone. Just as a forest will consume anything that’s left there, our work only remains for a short time later we leave.

The thing that encourages me in this whole discovery is that I know I made an impact in the lives of my team. I probably didn’t do as much as I could have with them, but I am confident that they were encouraged by the time we had together. Mainly I know because they have told me. More than that, I see the fruit in their lives. 

So if you are expecting your awesome setup to live forever, prepare to be disappointed. But if you pour into the people you serve with, you will make a lasting impact. Yes, I know this can be tough for introverts. I get it. I don’t do it perfectly or maybe even well. But it’s all that matters.

This post is brought to you by Shure Wireless. The new ULX D Dual and Quad wireless systems feature RF Cascade ports, a high density mode with significantly more simultaneous operating channels and bodypack diversity for mission critical applications. Visit their website at

The Weekend Is The Thing

Last time, I told you we would be bringing in some new contributors to CTA. Today, we welcome a good friend and a former ATD of mine, Isaiah Franco. Isaiah worked for me when I was at Coast Hills and we had a ton of fun together. Isaiah is super-smart and a really big geek. He’s already written a really cool article about automating his tech booth with XKeys and MIDI. Watch out for that one! But more than a geek, Isaiah has a big heart to serve the church. I was going to write an article introducing him, but then he sent me this letter he wrote to his team. Isaiah is the Production Director at Sandals Church in SoCal. I think this will do a better job giving you some insight into the guy behind the geek than I ever could. Join with me in welcoming Isaiah to our writing team!


Do you know why we do what we do? Why we put in all the hours for rehearsals and making sure that all of our ducks are in their figurative rows? Why we double-check to make sure all of our microphones are battery'd and powered up? Why each of our audio and video recordings have triple redundancy? Why we meticulously pour over every single detail of our services?

It's because the weekend is the thing.

Without the weekend, Sandals Church ceases to exist. Sure, we've got great ministries for people to be a part of like Cultivate, The Advance and Community Groups. But without the weekend happening every seven days, people don't get the opportunity to join our other ministries.

And do you know why the weekends are important? It's because we have people coming through our doors who are done. Done with life. Done with people. Done with everything. They've turned to drugs, to alcohol, to porn, to relationships and couldn't find what they needed so they figure they'll give God a shot. People come to this place because they have nowhere else to go and it's our burden and responsibility to make sure they get a chance to hear the Gospel. It's our duty to make sure that our services are distraction-free and set up in a way that all of our guests feel welcomed.

We should not be the reason people don't want to come to Sandals!

Let that sink in. Are we the reason people don't want to come to Sandals Church? If we are, that should haunt us. We shouldn't be able to sleep at night thinking that someone didn't hear the Gospel because of us.

Now let me go back and qualify that statement: If we've done our homework and our due-diligence, and we've taken into account all of the variables that affect our service and have addressed the volume of the mix and the level of the house lights and the temperature of the room and are intentional in creating an environment that people feel welcomed in and they still don't want to be here, that's on them. But, if someone doesn't come back because we haven't done all these things, that's on us.

Are you intentional about your audio mix? Are the lyrics shown on screen with enough time for people to follow (notice I said, follow? You should be leading the congregation!). Do the lighting effects support the music or do they steal the focus? Are camera shots in focus and framed properly? Does the video tell a cohesive story? These are all things that can make or break someone's experience here at Sandals.

What I'm asking all of our teams to do is to look at our service through the eyes of a first-time guest. Put yourself in their shoes with all of their burdens and garbage they're carrying in with them. Filter your experience by how they would experience our service. Do we do all we can to serve them? Can we do better?

My reset button has been pressed. I've refocused onto what's important. No more phoning it in. The weekend is the thing.

Elite Core

Isaiah Franco

Isaiah Franco has been involved with church tech for over 10 years and currently on staff as the production director at Sandals Church in Riverside, CA. He’s a big nerd with an even bigger heart to serve the Church.