Old Production Takes From an Old Guy

Month: January 2017

Why Finding Tech Volunteers Is So Hard

Photo courtesy of  Paul Townsend

Photo courtesy of Paul Townsend

A few weeks back, I was having lunch with a young TD. He was telling me about his experiences coming into a church with a much older volunteer tech team, and how he was able to rally them together into a well-functioning team. I said, “That’s great because finding good volunteers is one of the hardest things most TDs have to do.” As a natural people person, he asked why it tended to be so hard. As I shared with him my answer, it occurred to me that this might make a good post.

What’s Your Type?

A number of years ago, I was in a career change process. During that process, I took the Meyers-Briggs personality type assessment. Thankfully, not only did I take the assessment and get a result, I had a certified assessor interpret the results for me. That was the best part. I am an INTP; Introverted, iNtuitive, Thinking, Perceiving kind of guy. 

That all made sense to me. What I didn’t know is that the 16 personality types are clustered around the four sets of middle letters; ST, SF, NT, NF. He told me something that I’m going to come back to in a minute that will blow your mind. But first, here’s an observation I’ve made over the years. Most people that gravitate towards the technical arts are NTs. In fact, almost every person I’ve asked in the last 5 years has told me they are an NT, usually an INTx. 

The I makes perfect sense; we tend to be introverted, and thus we prefer the relative safety of a quiet tech booth with only a few people around us instead of a crazy children’s classroom with 30 people. Intuitive also makes sense. We tend to just know how stuff works. People that are good at mixing may not be able to explain why they set the EQ the way they did, they just know it was the right thing to do and it sounded better. People who rock at lighting just know the right time to bring them up and bring them down. We’re also thinkers, we live inside our own heads. We like long walks to our thoughts. The P/J continuum seems to be more of a wild car, and I’m not sure it has much bearing on what I want to talk about, so we’ll table that for now.

We Are Not Legion

So back to the thing my interpreter told me. He informed me that the worlds population was made up of roughly 4% NT people, roughly distributed at 1% each in the four NT types. Stop and let that sink in for a minute. The people that are more than likely to volunteer to do tech at your church make up 4% of the population at large. 

Let’s assume that your church congregation has a roughly typical distribution of personality types, and let’s do some math. If you’re a 500 person church, that means there are roughly .04×500 or 20 people that would have the personality type that gravitates toward tech. A 100 person church has about 4. A thousand church might have 40.

Now, those are the people that might be prospective candidates. That doesn’t take into account whether or not they have the desire, time or willingness to serve. But think about this: If you’re a TD at a mid-sized church of 1,000 (and technically, that’s a large church, but roll with me), your most likely potential pool of tech volunteers is 40 people. And if we apply the 80/20 principle to that, we’d find that about 8 of them would be willing to volunteer.

It’s Not Your Fault

One of my favorite scenes in Good Will Hunting is near the end when Dr. Maquire starts telling Will that it’s not his fault. He Will says he knows. Sean tells him again. And again and again and again until it finally beings to sink in. It’s a powerful moment. I like to tell TDs the same thing; it’s not your fault. I know many TDs who keep taking hits from leadership on their small tech team. The children’s department will put out a call for volunteers and get 60 people signed up. Tech will put out a call and we’ll get 2. And those two will only replace the two that left last month. It’s not your fault.

What we do is hard. It takes a lot of work, time and skill to master. Frankly, almost anyone could work in the children’s department. Almost anyone can be a greeter. About four percent of the world is likely to be in tech. And some of those people will be terrible at it.

There’s not a good answer to this, and I don’t have any secret tricks for making it better. If I can persuade him, I’m hoping to get this young TD to write some articles for us because he’s actually quite good at building teams. But the bottom line is that it’s hard. It’s hard for all of us, so don’t feel bad. Hopefully, this makes you feel a little better.

Test the Theory

In closing, if you know your Meyer’s-Briggs profile, leave it in the comments below. I’d like to see if this holds. Like I said, almost everyone I’ve asked in the last 5 years has been an NT, but I’m always up for a larger sample. Even if I have to re-think my theory.

Three Things to Stop Doing in 2017

Remember last year when I told you we had some new authors coming on deck here at CTA? Well, I’m excited to introduce you to another one. Matt Lewis is the Pastor of Worship and Arts at Beachpoint Church in Huntington Beach, CA. I’ve known Matt for a few years now and have always been impressed with his heart for the church, worship and tech guys. A former tech guy himself, he understands what we go through, and I think he’s going to bring a great perspective to this site. Welcome Matt!

I hope this post finds you well and that your Christmas and New Year’s brought you memorable times with your teams and families. Now that 2016 is behind me and 2017 stretches out in front of me, I find myself reflecting on the past year and the ways in which this year will be different. Out of that time of reflection, I was struck with the thought of how much lies ahead in 2017. There will be plenty to do, so I thought it could be good to consider the things we should stop doing that will result in leading healthy ministries. These three things aren’t necessarily easy to implement, but I believe they are game changers for each of us and will help us to continue in ministry for a long time.
Saying Yes To Everything
When was the last time you nicely said, “No, I can’t do that?” No tech artist wants to utter the words that something can’t be done, but your sanity may be on the line if you don’t say, “No.” For some reason, technical artists get asked to do a lot; sometimes the seemingly impossible on a shoestring budget. And, the seemingly impossible gets pulled off, over and over and over again. At what cost to the technical arts team? If the cycle of saying yes to every little thing that comes your way never stops, both you and your team will burn out. What’s the solution?

  • Be honest with yourself about your and your team’s capacity
  • Adopt “No” into your vocabulary and learn to use it regularly and politely
  • It’ll feel weird at first, but keep honoring the boundaries you’ve set in place

Doing It All Yourself
When was the last time you didn’t operate a piece of equipment on the weekend? If you find yourself in the production booth, mixing week after week—and you like it so much you won’t let another person step in—then something is wrong. Attempting to be the guy shouldn’t be the goal of leading a tech arts ministry. Being the guy means everyone comes to you, for everything, all the time. The culture this creates in your organization is one of the false belief that you, as the tech person, are indispensable; without you, things just wouldn’t happen. What happens when you leave? Where does this leave the organization?

  • Empower people to exceed your skill level
  • Build the culture around a vision not a personality
  • Lead from the sidelines, not the field
  • Giveaway responsibilities—consider what things on your plate you can entrust to others on your team

Operating Without Systems, Standards & Processes
Do you know the how, what and why of you technical arts ministry? If the answer to these questions aren’t contained in writing and accessible to your entire team, then it will be nearly impossible to onboard and train new team members, keep consistency week to week and build a culture that is healthy and ordered. It will take the time to sit down and put onto paper what is contained in your mind, but the rewards will be great. What are some practical tips for next steps?

  • Utilize Google Docs as a file sharing platform for your entire team—it’s free and simply amazing!
  • Create a weekly checklist of things that have to get done each week
  • Draw up stage plots and spreadsheet input lists templates
  • Craft “How To” docs/videos for your team as points of training and reference for your entire team
  • Provide written clarity for each role by writing up ministry role descriptions for each role on your team (similar to a job description)—you have one of those, so should people on your team
  • Come up with a clear on-boarding process for your team, providing clear steps for how to get in the game

A Well-Rounded Shape

We are not here to mix. We are here to PUMP YOU UP!

We are not here to mix. We are here to PUMP YOU UP!

Mike has done a fantastic job of creating a blog that deals with many aspects of a technical role at a modern church, so we’re going to diverge from the tech side of what we get to do for a moment. His goal for ChurchTechArts is to be wholistic in nature and I would like to help further his vision. Some of us are full-time at a mega church. Others volunteer a few hours each month at a small church. Most of us are somewhere in between. Even though we all come from a varying degree of backgrounds, there are many things we can agree on. We can all agree that Jesus Christ is our Lord and Savior. Most of us can agree that bacon makes everything better. Can we also all agree that being healthy is important? I submit that we cannot effectively serve God if we are not physically, mentally, and spiritually fit.
You might be thinking, “But Isaiah, I eat my vegetables and I get at least seven hours of sleep each night.” (Seriously though, who can really say that?). There’s so much more we can be doing to take better care of ourselves!

Round is a Shape, Right?
Each November, Open Enrollment for benefits comes around and I am reminded how much I hate paying for medical coverage. I’m not saying I want it to be free for everybody, but it’s still a pain to deal with and it isn’t cheap. For the first time ever, I’ve opened a life insurance policy for myself and my family. I’m 31 years old, married with an eight-year-old daughter and would hate it if, God forbid, I was suddenly taken from them. I mean, I’m only 31. Who dies at 31? Lots of people do, unfortunately. It was an eye-opening experience to really be thinking about my own mortality and how badly I really don’t want to leave my family behind because I chose to eat poorly and not exercise.
About six months ago, my wife asked me to go to a CrossFit Foundations Class. I figured I’d humor her and go just to say I went. I really didn’t want to be there. I had always thought people who did CrossFit had a little too much of the Kool-Aid, you know? Who else has seen the CrossFit fail videos on YouTube? Well, I went and it wasn’t that bad. Just kidding. It was awful! I realized how out of shape I was. All we did in the Foundation Class was go over stretches and several of the movements using a PVC pipe in place of a barbell. I could barely walk later that day! I couldn’t believe it. From that moment on, I knew I needed to take better care of my body.
My wife is also a big proponent of having a healthy gut and tracking your macronutrients. She’s way smarter than I am when it comes to knowing what to eat vs what to stay away from. She researches all this stuff and even makes her own bone broth and kombucha. Our kitchen often looks like a science lab and she’s the wild-eyed scientist. You know what’s crazy? It works! Since she uses ingredients that aren’t processed but rather are full of nutrients, I feel better and healthier. I have more energy and don’t get sick as often. Can’t complain about that!

Upping Our (mind) Game
I’m not talking about mental health here because that’s a very different, very serious subject. No, I’m talking about keeping your mind sharp so you can be your best for God.
We’re good at what we do. I don’t believe I’m being arrogant or prideful with that statement. Chances are, we wouldn’t do what we do if we weren’t good at it. I’d be willing to bet that most of us want to be better at what we do. How do we improve our game? We learn and we seek knowledge. We ask advice. We read. We investigate. We find a mentor. We attend a class. You get the idea.
As long as we’re on the topic of keeping our minds sharp, this is a great time to bring up getting enough rest each night. Our brains just don’t seem to work as well on four hours of sleep each night as they do when we get seven or more hours. I turn into such a jerk when I average 5-ish hours of sleep for more than a few nights. Also, vacations. Take them. Or at least make it a staycation. Either way, your mental state will be much better.
Who else worked 60+ hours the week leading up to Christmas? I am ashamed to admit that I pulled two over-nighters that week to get our new set done and installed. I, like most of you, am a workaholic and will keep working until the job is done. Nobody asked me to stay and push myself to the point of exhaustion. Don’t be like me! I was physically and mentally fried to a crisp.

Being Spiritually Healthy
Given that we do what we do at a church, it would make sense for us to read our bible and pray regularly, right? I’ll be honest, that is a discipline that I am often lacking in my own life. Reading my bible has always been a struggle for me. I’m not sure if you can relate or not. I must keep my prayers short otherwise my mind starts to wander and all of a sudden I’m thinking about how awesome Rogue One was instead of actually talking to God.
Spiritual health isn’t just about reading your bible and praying. Nope. It’s also about being in community with fellow believers who can help keep you in check. People who you can be yourself with and who have been given the authority to speak into your life when you’re being a jackass to your wife (speaking from experience here). My wife and I are in a community group with four other couples and I need them to be able to call me out on my crap when I’m out of line. They can do that because I’ve given them the authority to. Knowing that there are people who care enough about me to speak truth into my life helps to keep me humble and ultimately, makes me a better leader.

Live a Little
I’ll also add this: live a little. Go out with friends. Eat a steak. Enjoy a milkshake. Feel free to have a drink (if you’re over 21). Just do it all in moderation and don’t punish yourself if you aren’t perfect in any of these areas or mess up on a goal. Get to know your body and give it what it needs and cut out what you can live without. God has given us only one life to live and we should respect ourselves enough to take care of our bodies.

I’ve rambled on long enough. Let’s recap really quick, shall we?
* Eat well and make healthy choices
* Be active
* Actually take a vacation
* Get enough sleep each night
* Keep asking questions
* Push yourself to learn more
* Read your bible
* Talk to God
* Get into a community group

For a while now I’ve heard Haley telling me how much misinformation is out there when it comes to developing a healthy diet. I’m so glad she’s writing about her journey to eat better and live healthier. Take a moment and check it out! https://highfatfranco.wordpress.com/

Tech Power

Image courtesy of  Oran Viriyincy

Image courtesy of Oran Viriyincy

So a funny thing happened on the way to the website…Just as I was getting ready to post the last post of 2016, I got a notice that my security certificate was invalid. Knowing that I needed to touch up my domain config and enable SSL, I decided to click those buttons. What could possibly go wrong? Well, after knocking CTA out for a few days, we’re back. And now it’s 2017! But this is still a good post, so here it is the last post of 2016, and the first post of 2017…

As I was thinking of topics to wrap up the year, I wanted something powerful, something electrifying, something high-voltage. Then it occurred to me that I’ve not done a post on technical power. And since pretty much everything we use every weekend runs on power, it’s kind of an important topic. Power is also something often overlooked during a build or remodel. Many of the problems we have with sound and video can be traced back to bad power. There’s actually a lot to this subject, and I’m not sure I can cover it all in one post. But let’s see how far we get.

Go To Ground

At some point, all power ends up at ground. After it has done its job, power goes to ground. And that’s where problems tend to crop up. I’ve seen many a church wired up with the stage power coming off one panel and the tech booth power coming from another. Electricians do that because it may be easier for them, and they really don’t understand what we do. The problem comes in when there is a different ground potential on those two circuits and we connect them together with audio wiring (or video wiring, for that matter). 

How do we connect them together? Let’s say your amps are on the stage panel, while your mixer is on the tech booth panel. Connect your mixer to the amps with a balanced audio cable. The ground (shield) on said cable connects to the chassis grounds on both the mixer and the amp. Guess where those chassis grounds connect to? The ground pin in the outlet.

Now, let’s say we have 3-4 volts on the ground leg of the stage panel and 0 on the tech booth panel. That little voltage will flow over the shield and induce hum into your signal. 

It is for this reason that when we specify tech power, we always specify dedicated, isolated ground panels. An isolated ground isolates the neutral bus from the ground bus. I won’t go into technical details here, but it goes a long way to prevent what I just described. We also always specify this IG (isolated ground) power for the audio and video equipment. Lighting gets put on its own panel. In a pinch, if budget is tight and the lighting rig is small and LED, we can pull lighting power from a general-use panel. But never from the AV panel. 

Isolation Power

We also like to isolate the incoming power from the power company. I’m a big fan of using isolation transformers in front of my AV, isolated ground panels. This de-couples the tech power from the power company power and cleans it up a lot. While an Iso transformer can cost thousands to tens of thousands of dollars, it’s really good insurance. There’s nothing worse than hum or bitrate errors in your brand-new $300,000 AV system because you tried to save $7,500 on a transformer. 

Power Segregation

It’s important to segregate your power usage in the booth and on stage. In all the venues we design, I specify AV circuits and lighting circuits in the tech booth and on stage. The AV circuits should be clearly labeled (orange outlets are good) as IG and only AV gear gets plugged in there. Any floor-based lighting fixtures (along with lighting consoles and distro gear) get plugged into the lighting circuits. 


We will often use either relay panels or a motorized breaker panel for turning the system on and off. We like Lyntec, but there are other brands available. Sequencing allows you to press “On” and have the entire system power up in the right order (mixer and stage racks before amps). It goes back off in the opposite order. It’s also important to have both sequenced and non-sequenced AV circuits in the tech booth. Often, you will want to leave computers or other devices like UPS’s on all the time, and you don’t want them shutting down with the sequence. Speaking of UPS…

Split Your Power Supplies

It’s a good idea to put your critical gear on a UPS (uninterruptible power supply). This battery backup will cover you forfew minutes in the event of a short power outage or blip, and will give you time to shut down gracefully for longer outages. Mixing sequencing and UPS can get tricky, however. If you put your mixer on a UPS, you can’t put it on the sequence. It has to be manually powered up and down. 

Also, if your console—or any other piece of gear—has dual power supplies, don’t put them both on a UPS! If the UPS dies mid-service, and I’ve seen and heard of it happening more than once, you lose your console. Plug one power supply into the UPS so if you lose house power, the console stays up. If you lose the UPS, the console stays up.

Surge Protection

If you live in an area where storms are prevalent or your power isn’t very stable, surge protection is very valuable. Lyntec (and others) can install transient surge protection in the panels, and while not inexpensive, it might just save your $10,000 projector. We always specify TSP for our AV circuits, and if budget permits, lighting circuits as well. You can also do local surge protection if the budget doesn’t allow for panel-based TSP, though it may not be as effective.

A Balancing Act

Budgeting for all this power is a bit of a balancing act. Doing power correctly for a mid-sized AV system can easily add $25,000-30,000 worth of electrical gear to a project. If your PA/Mixer upgrade is a pair of self-powered $1,200/ea. speakers and an X32, that’s probably overkill. But if you’re spending a couple hundred thousand dollars on the system, it’s money well-spent. The key is getting it designed properly. I’ve seen some designs that are so grossly over-done that the church probably wasted $40,000 on power gear they’ll never use. On the other hand, going to small will limit you in the future. You have to know the long-term plans for the room. I like to have at about a half-dozen empty circuits in the panel board, unless the building will be greatly expanded. Only then are more appropriate. Then again, I’m working with a church right now doing a PA upgrade, and we need 6 new circuits for the amps, DSP and wireless rack. Having open space is a good idea. 

There’s probably much more I can say about power, but I’ll stop for now. Being that this is the last post of 2016, I want to thank you for reading this year—and in years past—and hope you’ll stick around for 2017. Next year, ChurchTechArts will be 10 years old, something I never envisioned when I started. Thanks to those that have stuck around from the beginning, and to all the new readers that just joined. I have some news for 2017 that will hopefully generate some excitement, but we’ll wait until next week for that. Happy New Year!

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