Old Production Takes From an Old Guy

Month: March 2015 (Page 2 of 2)

Three Top Skills for a TD


Photo courtesy of  Ryan

Photo courtesy of Ryan

A few weeks ago, my friend Jason Castellente posed a question on Facebook. He asked what were the three top technical skills a TD needs to have. My favorite answer was that they must like Star Wars, but other good answers followed. As I got thinking about that, I decided to back it up a step and think about the top three skills a TD needs, not necessarily technical ones. 

As I see it, the role of the TD is changing. At first, churches hired technicians to man technical positions. At that time, it was expected the techs would be technically skilled. Over time, the role has morphed into more of a leader of technical teams, which requires a different set of skills than say mixing audio. 

I thought through the hundreds of conversations I’ve had with other TD’s over the years, and based on my own experience, here are my top three skills a TD needs to have. These are maybe in order and this may or may not be an exhaustive list.

Teachable

The most successful TD’s I know are all teachable. They never stop learning; learning about new products, techniques and ways to do things. For them, being a TD is a constant adventure in growing and learning. These guys never settle into a “this is how we do it” rut, but instead always explore and consider new ways to get better. This is true of guys I know in their 20’s, 30’s and 40’s and maybe 50’s. The world of technology changes fast, and we simply must keep up. The day we stop learning how we can do our job better is the day we stop being as effective as we could be.

The Ability to Lead and Inspire Teams

While being teachable is easy for us tech guys, leading people is often harder. But I do believe that in order to be a truly effective TD, one must be able to lead others. And not just lead, but inspire them to greater levels of accomplishment. Getting a group of people to show up on time and sit behind a desk is one thing. Challenging, equipping and inspiring them to do great work is another. The guys I know that really have this dialed not only have great teams of volunteer techs, but those volunteers are now leading and training others. That is true effectiveness. 

While it may be fun to sit behind the console every week, I don’t believe we are truly effective as a TD until we can step aside, let someone else mix and no one knows the difference.

Maybe I should point out that I’m defining an effective TD differently than I would define a great audio mixer (as an example—this concept applies to any technical role). I don’t think one is better than the other, but they are different. To be sure, some churches need great audio mixers on staff. But most need great TD’s. 

Able to Communicate Up and Down

Another way to say this is the ability to translate between church leadership and the tech team, or between the musicians and the technicians. Church leaders are not usually technical. As such, they don’t speak our language. They tend to speak vision, mission, concept and creativity. A successful TD needs to know how to take that mission and vision and communicate it to the woman running ProPresenter. Likewise when a highly technical change is required, that need must be communicated in a way that reflects the mission and vision of the church and in language the leaders can understand. 

Like I said, I don’t know that this exhaustive, but these are traits I see in the best TD’s I know. What would you add to the list?

Pace


Image courtesy of  Hartwig HKD

Image courtesy of Hartwig HKD

Have you ever taken time to consider the word Pace? I’ve been thinking a lot about pace lately and decided to actually look it up. It can be both a noun and a verb and there are some interesting definitions of the word. For example: 

Pace (noun) The speed at which something happens, changes or develops. 

Interesting; that’s one way of looking at the word. Here’s another:

Pace (verb; no object) Walk at a steady and consistent speed, especially back and forth as an expression of one’s own anxiety or annoyance.

Hmmm. Anyone doing any pacing lately? We’re a few weeks from Easter… How about this one:

Pace (verb; with object) To do something at a slow and steady rate or speed in order to avoid overexerting oneself.

That’s interesting; to avoid overexerting oneself. How many of us move at a pace that doesn’t overexert us? How many consider it a badge of honor that we’re so busy we don’t have time to sit down and relax. Ever. Our culture prizes business. We even attach higher honor and status to the most busy. We see people who get up early and work late as “accomplished.” Even in the church this is true. 

I heard one pastor say that being in ministry is 60-70 hours a week. His view was that if a pastor wasn’t in the office 6 days a week and then working the Sunday services, he wasn’t fit to serve. Sadly, some of you are wishing you could get your schedule down to 60-70 hours a week…

What He Did and Didn’t Say

Jesus said, “I will build my church.” He didn’t say, “I will build my church and those that work in it need to work so hard and so long that they will begin to despise the church and eventually life itself.”

Jesus said, “I came that they may have life and have it abundantly.” He did not say, “I hope my followers work hard and run fast to acquire more things to impress people you don’t know.” 

Even when you look at the life of Jesus, you will quickly see He did not spend much time pacing from anxiety or annoyance. He managed to live his life on Earth at a slow, steady and deliberate pace, this despite the fact that He had a lot to do. You know, being the Savior of the world and all. 

What is Your Pace?

Tech guys tend to be notoriously bad at maintaining a healthy pace. I know, I am one. We tend to be servants, people pleasers and hard workers. We don’t like letting people down and sacrifice whatever we need to in order to get the job done. That can be good; but it can also be bad. When our pace exceeds our capacity, bad things happen. 

If you read this website regularly, you know we’ve been talking about pacing and taking care of ourselves. I heard Doug Fields say this in a recent message, “The pain people experience in life is directly proportional to the pace they have chosen.” If we are feeling burned out, exhausted, frustrated and ready to quit, perhaps it’s because you have chosen a pace that is too fast. 

I say chosen, because it is always a choice. We may justify our too-fast pace by saying others tell us to do it, but the reality is, we always have a choice. There are seasons where we will be busy. But when busy becomes the new normal, we have a problem. 

Don’t let your pace exceed your capacity. If you don’t even have time to pray, read the Bible, spend time with your spouse, kids and friends, your pace is too fast. Slow down. Enjoy the abundant life. Jesus invites us to walk with Him, not race Him. Check your pace and see if your quality of life doesn’t improve.

Coda

The irony of this post is that I wrote it on Sunday with the intention of posting it Monday morning, my first day of vacation—the first week I’ve taken off in a year. I didn’t post it Monday because I got sucked back into work and ended up working the entire day, never having time to post this article on slowing down. Seems like I still have some work to do…

Roland

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Lousy Church Sound–Another Perspective, Pt. 3


This week we’ve been unpacking some concepts that appeared in a post on another website titled Trend: Lousy Church Sound. As I said Monday, I don’t disagree with much of what that author said. At the same time, I thought it would be helpful to bring some context to it. Monday, we talked about the need for a professional to at least manage the increasingly complex production systems that are being installed in churches today. Wednesday, I proposed that when led well, volunteers can do a bang-up job running even complex systems. Today, I want to dig into the costs of production. 

The author of the original article said this of a new PA system:

One church spent $125,000! [Emphasis in original]

Here is where some context can come in handy. The exclamation point indicates to me that he thought that was a large figure. And to be sure, $125K is a lot of money. However, it may not be excessive for a PA. In fact, depending on the room, that may be a good down payment. As church auditoriums get bigger, the amount of PA needed to cover the area well and with sufficient level gets expensive. In fact, spending $300,000-500,000 on a system for a 3,000-4,000 seat room would not be out of line. 

Now, $125,000 might be a lot of money, especially if the room in question is 200 seats. On the other hand, $125,000 is about right for a 700-800 seat room. Unless of course, you’re simply amplifying speech. 

Church Leaders Don’t Realize How Expensive Technology Is

I talk with churches nearly every day about technology upgrades and very few have a clue about how much it really costs. After we walk them through the process, they get it, but few do at the beginning. This problem is compounded by the fact that during a building project, the AVL integrator too often gets left out of the budget process. The architect might put an allowance in there for technology, but again, most times it’s way low. When the integrator is finally brought in, they have to either work within the inadequate budget (more likely) or the church needs to raise more funds (less likely).

Back to our original $125K budget proposition, the author talks about how bad such a system sounded when he heard it. I wonder if he considered that perhaps it’s because the church spent only $125K, instead of the $200,000+ it may have really needed? While I agree that spending $125K on a PA only to have it sound “ten times worse than before” would be disappointing, perhaps the fault lies with the church that in an effort to “save money” didn’t spend enough. I’ve seen more than one system that wasn’t done well due to lack of funds, and we usually take it out to put in a good one. As the saying goes, churches that can’t afford to do it right the first time will almost always find the money to do it again. 

Good People Should be Paid Well

Another comment the author made that I’m not sure about is this one:

I know of one megachurch that just hired an excellent soundman away from another megachurch – they’re paying him $60,000 a year and he was making $30,000. [sic]

I can’t tell if he thinks the $60K salary is excessive, but I’d say, it sounds about right for an “excellent sound man,” depending on what part of the country you’re in. Out here in SoCal, that would be a good opening offer. And for the guy who was making $30,000, I would say his previous church was very likely way underpaying him—which is probably why he left. 

Churches that pay their senior pastor $150,000+, their worship leader $90,000+ and their tech guy $30,000 will likely be disappointed with the long term results. Especially if they skimped on the system. 

What is really required here is to look at the big picture. Whenever we throw out random numbers, we can incite shock and awe, but without knowing the context, it’s hard to know what is really going on. This is another reason why it’s so important to have a relationship with a great integration company to help guide the process. Good integrators will help right-size the system for the room, budget and team. When they are brought in early and allowed to do their job well, everyone will be happy with the results. Skip this at your own peril. 

Well, that was fun, wasn’t it! Now that we know some of the reasons for lousy church sound, next week we’ll return to our regularly scheduled programming on how to make it better. Disclaimer, I may or may not write about that exact topic next week, but keep reading, it will come around again…

Today’s post is brought to you by Elite Core Audio. Elite Core Audio features a premium USA built 16 channel personal monitor mixing system built for the rigors of the road. For Personal Mixing Systems, Snakes, and Cases, visit Elite Core Audio.

Lousy Church Sound–Another Perspective, Pt. 2


This week we’re talking about lousy church sound. I’ve sure heard my share of bad church sound, as I’m sure many of you have. The impetus of this series is an article that originally appeared on Worship Ideas. Last time, we talked about the premise that pro-level sound requires professional operators—something I generally agree with. 

However, the author’s next premise is that volunteers will never be able to run a modern sound console. To wit: 

Churches are discovering the complexities of modern worship. In other words, you can’t have a new mixing console that resembles the cockpit of the space shuttle and expect a volunteer to (ever) be able to get it to work right.

I think there are two problems with this statement. First, the only console I can think of that resembles the cockpit of the Space Shuttle is the Midas XL8. And the few churches that have installed those have professional operators on staff because the consoles themselves cost more than a quarter million dollars. Second, lumping all digital consoles in with the complexity of an XL8 or perhaps a Studer X, is really unfair. 

Volunteers Actually Can Mix on Digital Consoles

I know this firsthand as I’ve trained people to do it. Because I know so many TDs in churches all over the country, I know they also have teams of volunteers who do a great job mixing every weekend. I know of volunteers who mix on various Yamaha desks, Digico SD-series, Allen & Heath iLive’s, Avid’s, and even Midas Pro-series consoles. 

The one thing that almost all those churches have in common is that they have a professional technical director on staff who maintains the console and trains the volunteers. As technical production systems become more complex, this is almost mandatory if great results are expected. 

When I was TD of Coast Hills, I had a volunteer who got good enough mixing on the Digico SD8 that most people in the congregation couldn’t tell if it was me or him behind the console. Of course, I did a lot of the setup work that helped him be successful, but from an operating/mixing standpoint he could do a great job. 

Great Volunteer Teams Have a Great Leader

I have come across a few churches that have a great all-volunteer tech team, but those seem to be the exception, especially once the church reaches about 1,500 in average weekly attendance. By that time, the building is big enough to have pretty complicated production gear, and most volunteers simply don’t have the time to dedicate to learning every the intricacies of the system. 

The teams that do really outstanding work almost always have a staff TD leading them. The TD can take the time to learn all the ins and outs, develop processes and systems and train the team to be successful. So while I support the idea that it takes a pro to maintain pro-level gear, I reject the notion that it’s impossible for volunteers to ever get it right. They just need the proper support and training. 

It’s All Professional Grade

It’s also important to remember that really, all the equipment we use for production in modern churches is pro-level gear. To look at it differently, my friend Norm Stockton is an accomplished, professional bass player. He plays MTD basses for a living and has played in many churches. I’ve had the pleasure of mixing when he’s been playing many times. But just because he as a pro uses MTD basses doesn’t preclude say a math teacher from putting in the time to become proficient enough to play well enough for a church service. Likewise, just because the Digico SD8 is out on tour with more than a few bands, doesn’t mean it’s too complex for a high school student to learn to mix on. 

Like anything, it comes down to time, dedication, natural aptitude and proper training. In both cases, having a pro doing the training will make it all go a lot better. 

Well, it’s the second in the series, and I have now said it does and doesn’t take professionals to get professional results. Where do we go from here? Let’s talk money. Next time…

Roland

Lousy Church Sound–Another Perspective, Pt. 1


A few weeks ago I came across an old post at another blog that described a trend, lousy church sound. You can read the post here. I’ll warn you, there are a lot of things going on in that post, and it may take you a few passes through to get a handle on what he’s saying (I’ve read it 5 times and I’m still not 100% sure…).

My intention is not to attack the author of that post, as I believe he makes some good points. He makes some statements that I think are worth unpacking here. As I said, there’s a lot going on there, so it will probably take me a few posts to work through it. I’ve broken the post down to three main prepositions that we’ll tackle one at a time. 

Preposition One: Pro-Level Sound Requires Professionals

One statement he makes that I am in general agreement with is this:

They [churches] haven’t yet realized they can’t invest in pro equipment without hiring a pro to run it.

I’ve been saying this for quite a while now. I have seen this happen at quite a few churches. They start off as a small church in a small room with simple, analog equipment that the volunteers figure out fairly well. As they grow, they build a new building and install a fancy new digital console and no one knows how to use it. What the church needs is a technical director who can train the volunteers on the new gear and keep it running smoothly. Sadly most churches discover this too late. There are a couple reasons for this failure.

Church Leaders Don’t Realize How Complex Technology Is

Marketers tell church leaders that all they have to do is buy the latest digital console and all their problems will go away. This leads them to tell their integrator they want to go digital. The smart integrator will talk about the need for training for the team, but in the interest of saving money (which is generally needed because the church is trying to build a bigger church than they can actually afford), the training gets cut from the budget. 

After the grand opening, when the integrator has gone home, the volunteers stare at the new console like deer in the headlights and things go downhill from there. The reality is, digital audio consoles are complex devices, and they require someone who knows how to run them properly to set them up. Some are easier than others, but all are complicated. Without training and support, the team is set up to fail. 

It Always Comes Down To People

I am always amused that churches are more than willing to pay a healthy salary for a worship leader, and will put him or her on the leadership team of the church. At the same time, churches will often expect volunteers with no training, support or guidance to manage an incredibly complex AVL system. If they do finally see the need to hire a TD, they will often want a part-time person or will only pay slightly more than minimum wage. 

In fact, the guy behind the console is just as important to the overall sound and worship experience as the person on stage. If one is worth a reasonable salary and status, so is the other. Neither will do well without the other. 

If you lead a church that is going into a building project that will include a whole new technology system and you don’t have the hiring of a technical director on your radar, you need to get on that. I can pretty much promise you will be disappointed if you don’t. 

At this point, you might think I’m down on volunteers. In fact, the author of the original article implied that volunteers cannot possibly ever run a complex digital console. However, I disagree. And we’ll get to that next time.

Today’s post is brought to you by Elite Core Audio. Elite Core Audio features a premium USA built 16 channel personal monitor mixing system built for the rigors of the road. For Personal Mixing Systems, Snakes, and Cases, visit Elite Core Audio.

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