There are some people who don’t really know much, but are very aggressive in sharing their ill-formed opinions. Don’t be like them. Also, be careful who you listen to on the internets.
Mike’s back in the car this week talking leadership. We tackle topics such as how to lead your team, how to manage your budget, leading up and down and what to do if you find yourself in a negative leadership situation. It’s all this and more!
Some of the most heartbreaking conversations I’ve had are with guys (and occasionally gals) who volunteered on tech teams for years. Then, the long-time TD left and a new guy came in and blew the place up. Everything started changing, people with years of experience were no longer respected, and it became clear that the “old people” weren’t needed any longer.
I wish I only had those conversations occasionally, but more and more, it seems like it’s happening all the time. I’ve seen it in my own church—albeit in a different department. One day, there were 20 volunteers on a team. Two months later, there were 2. Straight up—this is the arrogance of youth.
Don’t Change a Thing. Yet.
A long time ago, when I was considering vocational youth ministry (the world dodged a bullet when I changed to tech…), I took a week-long SonLife course in Chicago. Paid for it myself and took vacation from my job, by the way. I’ve been living these principles for a long time. Anyway, one of the things they said that always stuck with me is that when you come onto a new church, you shouldn’t change anything for at least six months.
Back in the early ‘90s, it was the same as it is today. Young guys would get hired to be a youth pastor and they’d go in and completely blow up the volunteer team. They came in with all kinds of enthusiasm and ideas, ready to “change everything” and remake the youth department in their image. The problem was (is), they just got there. They knew exactly jack and squat about the culture of the church. And it would blow up in their faces.
The same thing happens in tech departments today. Young guys with some technical knowledge but little leadership experience get brought in to lead a tech team. They start telling the faithful volunteer who has been mixing twice a month for 8 years all the things he’s doing wrong. He buys a new console and a Waves server and demands everyone use it the way he wants it. Problem is, he doesn’t provide any training because, “it’s not that hard.”
All the volunteers get exasperated and quit. In a few months, our young tech hero is mixing every weekend. And trying to figure out how to trigger lighting and lyric cues at the same time because he’s the only one in the booth.
Seriously. Don’t Change Anything.
I’ve joined the staffs of five churches in my career (one as a volunteer). I have, by no means, done everything perfectly. But one thing I was very conscientious about was not changing much of anything for a good three to six months. Now, if equipment was broken, I fixed it. If there was a huge, gaping problem that was causing a lot of pain and stress for leadership or volunteers, I nudged that into being corrected. But in my last two churches, I didn’t even sit at a technical position for three to four months until I got a solid read on where everyone was.
I used that time to get to know the team. I took them out to lunch and scheduled some evening meetings just to hang out. I asked them what they felt needed to be changed, and how I could better support them in their volunteer role. I tried to find out how healthy they were and if maybe they needed a break. Sometimes, I found some people just shouldn’t be in that role, and I worked hard to find another role for them to fill.
It didn’t always go perfectly, and I made some mistakes for sure. But my intention was to not overturn the proverbial apple cart until I knew whether it simply needed repair or if we needed to light it on fire and watch it burn.
People Aren’t Pieces of Gear
If you come into a tech team and think you can just swap people out like replacing an old projector lamp, you have the wrong mindset. Ministry is a people business. I know you’re a tech guy and you might not even like people that much. And honestly, if that’s the case, you should go work for a production company, not a church.
Your primary role as a technical director is to lead, shepherd and grow people, while helping them be part of the technical team of the church. The show is secondary. The gear always comes after the people. Everything you do all week should be to support and encourage your team. Everything else comes after.
Back when I was a self-absorbed 20-year old, I used to say, “Make friends with everyone—you never know when you’re going to need them.” At the time, it was meant to be sarcastic. Now that I’m a little older and hopefully a little wiser, I realize the saying has some validity to it.
30 years ago, I wanted to “make friends” with people so they could help me. Now, I realize that making friends with a variety of people has many more benefits, not the least of which is that I may be able to help someone else someday. Turns out helping others makes you feel pretty good, too.
Buy Insurance Before the Accident
Calling State Farm to purchase collision insurance doesn’t help you much when you’re sitting on the side of the road in a crumpled up car. It’s pretty key to get that insurance purchased first. The same goes with professional relationships.
I once called the owner of a company to see if he could possibly bail me out of a jam. When he took my call, he was on the top of a mountain camping with his family. Not only did he take my call, but then called the shop and told them to help me with whatever I needed.
He took my call because I had spent a few years getting to know him as a person. I helped promote his brand, and I believe we have a real friendship. We’re not BFFs, but if he was in town and his car broke down, I’d go pick him up.
When our church wanted to do a multi-camera shoot for our Christmas production, I reached out to a local church in town to see if I could borrow their fly pack. Not only did they lend me the fly pack, they also gave me three cameras to use. All I had to do was pick it up and drop it off.
That happened because I had spent a few years getting to know the TD, hanging out at events, going to lunch and building a relationship. Occasionally he called me for advice on a piece of gear. We helped each other because of relationships.
A friend of mine was part of a church plant in SoCall once. They were putting together their tech on a real shoestring budget and ran out of money before they bought a projector. He mentioned it at lunch one day and asked me to pray about it. I told him his prayers were already answered; I had two extras sitting in my audio closet that had been replaced, but we kept them around just in case since they still worked fine. He swung by a few days later and they were set for a few months.
It’s All About Relationships
If you ever listened to Church Tech Weekly back in the day, you know it was a running joke to see how fast we got to relationships in each episode. We could be talking about audio compression and ten minutes in, we’d be talking about relationships.
It always saddens me when I get into a conversation with a church tech guy and about the time I suggest he reach out other church techs in his area, he tells me he doesn’t know any other church tech guys nearby. I remember sitting in my boss’s office years ago and mentioning, “How is it that I’ve been here in SoCal for 2 years and I already know more people in more churches than everyone else on staff?”
How is it that church leaders don’t talk to each other? We’re all on the same team—it’s not a competition. Back when I owned a video production company, I knew and talked with other small production companies in town all the time. We borrowed gear and shared experience. I am friends with most of the guys at all the large integrators in the country. And we are in competition with each other!
But the key to it all is building relationships before you need them. When a sprinkler pipe bursts in your auditorium and you have no one to call for help, it’s going to be a rough weekend. On the other hand, if it happens to a church down the road and you can’t help because you don’t know each other, that’s a loss for you.
The Church is stronger when we’re all working together. So go make some friends.
Those that know me are aware that I have a pretty deep sarcastic streak. So imagine my joy years ago when I learned of http://lmgtfy.com. What is http://lmgtfy.com? Let me Google that for you. I have to say, I’m a little disappointed that they removed the snark from it. Back when it first came out, it would show you how to use the Google then add, “Now, was that so hard?”
I admit that on more than one occasion, someone emailed me a question that would have been very easily answered by a quick Google search and I sent them a lmgtfy link. Sometimes, I just have a hard time with simple questions. Or, questions that someone could answer for themselves with less than 2 calories of effort.
Research First, Questions Second
Van sent me this topic suggestion and he and I have long lamented how many questions we get from people who are at the top of the question pipeline. Sending me or Van an email asking, “What’s the best PA?” is not a good question. Let me rephrase—you’ll not get a good answer from that question. And for the record, I’m going to preemptively tell you the answer is, “It depends.”
Now, if you are legitimately searching for a new PA for your space, I’m happy to help. However, it’s most helpful if you do a little research first. A quick Google search will turn up information about the various types of PAs—line arrays, point source, powered, un-powered, flown, ground stacked—and where they are best suited. Armed with this knowledge, the dimensions of your room, and information on the style of worship you are doing, you can begin asking professionals for advice.
A better way to phrase the question would be like this:
“We are looking for a new PA for our room. Our space is about 80’ wide by 60’ deep with non-fixed seating. We have no acoustic treatment on the walls. FOH is off center near the back of the room. The stage is about 40’ wide and comes into the room 10’. Based on my initial research, I don’t think line arrays are the right fit, what have you used in that situation that might work well for us? Our budget is around $130K.”
I can answer that question, and I can do it with specifics. In fact, the answer you receive will help you make a much better decision than, “It depends.”
Look Up Simple Things Yourself
If I had a dollar for every question that went something along the lines of, “Do you know if product X will do Y?” I’d be able to another firearm to my collection. And here’s the dirty little secret; if you ask me that question, and if you get a response, I’m going to Google said product, download the manual and look (assuming I don’t already know off the top of my head). Here’s a ProTip—you can do the same thing!
It can often be difficult to differentiate between actual geniuses and those who know how to Google.
Though I’m increasingly coming to believe that social media is, by and large, a dumpster fire, the Internet is a great thing. Almost all the information in the universe is out there for the taking. And by opening your browser window, you can learn it all. I have but one caveat for you…
Avoid the Facebook Groups
Most of the time—and I’m probably going to cause some butt hurt here—the information you receive from most of the Facebook groups varies between unhelpful to worthless to incorrect. Consider our “Which PA is best?” question. I’ve seen variations on that query on Facebook, and the answers often go like this:
“We just put line arrays in. They’re great!”
“We just installed Adamson line arrays. We love them.”
“Hire an integrator.”
“You should never use line arrays in a church. Point source are best.”
“Our church has K12s. They sound pretty good.”
None of those answers are helpful. Especially the last one—K12s do not sound good. Ever.
The Benefit of Research
Part of the blame is on the question asker—it’s simply a bad question. The other part of the problem is that most—not all, but most—of the people on those forums have a very limited world of experience. They simply don’t know what they don’t know. So it’s up to you to do some research, educate yourself and then ask actual professionals for advice. The double-bonus of this is that if you’re asking a true professional, you’ll get good advice—and you’ll know it’s good advice. And if you ask a non-professional, you’ll know they don’t really know what they’re talking about because their advice will be obviously bad.
Just know that when you ask advice, almost everyone has some inherent biases. That’s not necessarily bad, but you need to know. I’ve found it’s best to ask several actual experts before making a decision. Compare everyone’s suggestions and you’ll be able to arrive at a good conclusion. But it all starts with you learning something about the topic, then asking good questions.
I mentioned this back in Learn your Craft, but I’m thinking of this in broader terms. One thing I lament in most churches is that no one is pouring into the tech guy. Tech guys (and gals) are usually so busy doing the work of the ministry that no one is ever ministering to them. Having someone pour into you is a big deal, and will help you do this job a lot longer.
Mentors can take many forms. Sometimes, you need someone to help you learn a technical skill. In that case, getting together weekly with a pastor from another church isn’t going to help you much. If you need to hone your craft, find someone who is really good at it, and see if they’ll spend some time with you. This would be a Yoda-like figure; someone who teaches you how to use the Force. Or, how to mix.
You may need someone who can encourage you. This might be your Barnabas. That could be almost anyone, but ideally, it’s someone who is on staff at a church. And probably not your church. Sometimes this is another TD. For many years, Van and I have been each other’s encourager. I can’t even count how many times I called him and asked to go to lunch so he could talk me off the ledge. He did the same with me. We still do that for each other.
I’ve had more of a spiritual mentor in the human form of my friend Roy for going on 7 years now. When I first got to know him, I saw something in him that I needed in my life. I asked him if he would spend some time with me, and for some reason he agreed. For several years, we got together every other week for lunch. ProTip; always pay for your mentor’s lunch/coffee/drinks. Sometimes he encouraged me through a tough time. Other times, he challenged me to reshape my vision. Still other times, he affirmed what I was doing. One of the few things I miss about leaving California is getting together with Van and Roy.
Don’t Be Afraid
A lot of guys are afraid to ask others for help. I don’t know why. Well, I do. But get over it. Find someone you can talk to. I would strongly suggest your mentor be a good 10 years older than you; or at least have 10 years more experience than you. Getting together with peers is great, and I strongly suggest it. However, you need to spend time with someone who knows more and has done more than you.
Don’t think this has to be a lifetime deal, either. Sometimes, people put too much pressure on a mentoring relationship. They think it has to be a weekly face-to-face meeting for life. That’s great if you can do it—and I’ve had the privilege of doing weekly breakfasts with a couple of older guys in the past. I think we met weekly for about 3-4 years. That was a tremendous time of learning and growth for me. But when it came to for all of us to move on, we did and remain friends.
Advice For an Old Guy
I’m going to change it up here and suggest that if you are an old guy, you start looking around for someone to mentor. The best mentor relationships are often developed when the older selects the younger. If you can find someone younger than you to pour into, you both win.
I remember talking with one of my bosses years ago and we were discussing how great it would be if everyone in the Church had someone 10 years older pouring into them and 10 years younger to pour into. As I’ve said over and over, this production business is a craft. It’s best passed on from the master to the apprentice. If you’re a master, you need to find an apprentice. Don’t simply sit around and complain that those young whipper-snappers don’t know anything. Find a whipper-snapper and teach them something.
If there is one thing that has bothered me for years as a TD and continues to bother me as an integrator, it’s the lack of basic troubleshooting skills many TDs have. I literally cannot tell you how many calls and emails I’ve received that basically go like this:
Caller: This thing isn’t working.
Me: OK, what have you tried?
Caller: Tried? What do you mean?
Me: Tried to figure out where the failure is? What troubleshooting steps have you already taken?
Caller: I came in, it wasn’t working, I called you.
Awesome. I’m 3,000 miles away, and I now have to try to troubleshoot your system, blind and remotely. The number of times it’s a cable that was plugged into the wrong port is astonishing. Or it’s a bad cable. Or someone changed the configuration. Usually, it’s an easy fix. But figuring that out remotely is challenging. Especially when I don’t know your entire system—and you don’t either.
Point A to Point B
Troubleshooting is not really that hard. If it’s a piece of equipment that has a computer, microprocessor or any kind of a brain, turn it off, wait a minute and turn it back on. That solves 40% of all issues. If that fails, you need to trace the signal path back to the point of failure. This is not hard. Usually.
Let’s say your green room TV isn’t working. First, check to see that it’s set to the correct input. Check a known good source into another input, then into the input you’re trying to use. TV is good? Ok, move one layer up. If you have an SDI-based video system, you probably have an SDI to HDMI adapter behind the TV. Check that. Does it have power? Does it pass signal in another application? Is the HDMI cable OK? If all checks out, move up the chain.
There’s probably a DA or matrix router in front of the converter. Make sure the router is patched correctly. Check the output of the router or DA. Let’s say that output the cable to the converter is plugged into isn’t working. Bypass the DA or router and try a working output from the switcher. Do you get a picture? Likely, there is a problem in the router or DA. No picture? The cable or connectors may be bad.
Troubleshooting is simply moving up and down the signal path until you find the point of failure. Approach it with an open mind, and don’t assume anything. I’ve been burned before because I assumed the “easy stuff” was all working correctly. Does the remote need new batteries? Did the power get unplugged? Did a cable get unplugged? Is phantom power on? Did the wireless packs get put on the correct music stands for the right musician? Are you patched into the right DMX universe?
I know it worked last week; but unless the items in question were under your direct control in the intervening hours, anything could have changed. Or, you may simply have a gear failure. Can you see how knowing your system and your gear assists you in figuring out why something went wrong?
If you learn to troubleshoot, not only will you be able to get things up and running faster, you’ll also look like a smart, competent tech. I’m not saying you should never call in someone for help; but you need to have run through a pretty good list of things before you do. You should also have a very good idea of where the failure point is.
It’s often a good idea to consider this question when you start troubleshooting a previously working system, “What changed?” It goes like this:
Caller: Our entire Dante system stopped working!!!
Me: OK, what changed?
Caller: Well, our IT guys were out this week and reconfigured all the switches and plugged them into the house network switches.
Me: Well, there’s your problem.
See? Troubleshooting is easy. If there’s a computer involved, it’s often IT’s fault. Turn off all automatic updates to all tech computers. Yes, I know, viruses and malware. Whatever. AV software often is slow to be updated when the OS changes. Don’t update the ProPresenter iMac to High Mavericks Yosemite Sierra on Sunday morning before rehearsal. In fact, don’t ever update anything past Wednesday. That’s not troubleshooting per se, just free advice.
I tend to think in steps. For me, troubleshooting is easy because I think in terms of step 1, step 2, step 3… Others think more fluidly. Ideas come in random order and they may start in the middle of a story and work out to the ends. That’s fine when you’re writing a song, but when troubleshooting it’s imperative you start at one end and work up the chain, piece by piece.
You may be tempted to pick a spot in the middle and test something, then try something else, then something else. You may even get lucky once in a while and find a problem. But I promise you, over the long haul, starting at one end or the other will yield results faster and more accurately.
Learn to troubleshoot and you’ll be a better tech.
Once you clean up, learn your craft and show up on time (that is, early), it’s time to learn your system. Few of us have the luxury of walking into a new church job and getting to completely revamp the entire AVL system. Most of us will walk into whatever system is there and have to get to work. That means you’re going to have to spend some time getting to know how your system is put together.
Depending on how competent the designer and installer of your system was, it may be easy or hard to figure out the signal flow of your system. Also, it’s possible the person before you didn’t know how anything was supposed to work, so they jacked it all up. That may mean you need to bring someone in for a day or two of help troubleshooting and mapping out the system. Or, you can do it yourself. Either way, you need to know how your system works.
Why? Because if you don’t, what will you do when something breaks? I had a rude awakening to this in my last church. About 3 months in, we came in on a Sunday to find the DSP that drove the house right hang was dead. I very quickly had to troubleshoot and then re-wire the system during rehearsal. It would have been a lot faster had I known how it was all put together. As it was, I wasted a lot of time figuring out which outputs of the DSP did what.
In that same church, the TD that followed me ran mic lines through the seats from FOH to the stage for something or another. When I pointed out that not only had I installed a half-dozen tie lines for that very purpose, but there were also three empty 2” conduits running that path, everyone was dumbfounded.
Sometimes we’ll go in to a church to revamp one system and while I’m there I’ll get questions about other systems. When I start inquiring how things are put together or how they are using a particular piece of gear, I’ll get looks like I’m from outer space. You may not have to be intimately familiar with each and every piece of gear, but it’s a really swell idea to know why it’s there and what it does.
It’s also really hard to troubleshoot when you don’t know what you’re working with. It’s important to note that I’m not chiding you for not knowing what all your gear does on day one. But I can tell you that I’ve looked like a genius on more than one occasion because I can use the Google. Plug the model number into the handy Google search bar and you’ll learn a lot. You might even be able to download a manual! Once you know what this piece of gear does, you’ll know when it’s not working. Or maybe that it’s not properly deployed. Or maybe it has capabilities that you didn’t know about and you can do more without ordering new gear. That also makes you look really smart.
Knowing your gear also makes it easier for your integrator to help you expand the system. I’ve shown up to more than one site and said, “Gosh, I wish I had known you had _______.” Sometimes that means things are easier. Sometimes, not so much.
Also note that I’m not demanding you know every single make and model by heart. You just need to know roughly what you have and how it works. When I was re-building my video system, I knew every single piece of gear and how it all went together. But a year later, when we moved on to audio, I probably couldn’t have told you every model number of every piece of gear in the system. However, I knew the principles on which it was built. Also, it helps to have drawings.
Knowing your system is key to successfully running a technical department. Like all things worth doing, it takes a little time. But trust me, it’s time well spent.
Mixing sound, lighting design, video production (live and post), graphic design—these are all crafts. They all take a tremendous amount of time and dedication to learn and master. I’ve visited churches and had the FOH guy ask me which plugins I would recommend to make their sound better. I invariably tell them they don’t need plugins, they need to learn to mix. You shouldn’t be buying a ton of new intelligent lighting fixtures if you can’t make your static lighting looks look amazing.
While listening to a podcast the other day, Steve Anderson (of That Shooting Show) said the following:
“Technique is the middle of mastery. Technique is not the end of mastery. Mastery is not simply an encyclopedic knowledge of techniques. True mastery is the embodiment of principles.”
That really resonated with me. Being a master of audio mixing isn’t simply having an iLock with the Platinum package on it. It’s not simply knowing 10 different vocal mic’s or 5 ways to mic a snare. It’s knowing the principles of sound, music and mixing, and applying them to the situation at hand. That is developing your craft.
Time, Dedication, Effort
You can learn a lot about mixing by attending an MxU daylong event. One of the things that becomes apparent pretty quickly is that Andrew, Jeff and Lee have spent a long time honing their craft. I’ve been talking with Andrew and Lee about mixing for nearly 10 years now, and I know that we’ve all learned from each other, and from other people. When we all sit down at a table to talk mixing, it’s a free exchange of ideas with everyone contributing. We then go back to our respective consoles and try the ideas. Sometimes it works, sometimes it doesn’t. But we’re always learning.
It’s not a plugin. There is no magic EQ that will make your vocals sound good (so stop asking on Facebook, OK?). You don’t need another mic or console. You need to take time to learn the fundamentals of mixing and music. That will take a long time. You can’t learn by reading Facebook groups. You need to sit down in front of a console with a hard drive full of tracks and mix. Thankfully, this is very easy today. Figure it out and do it.
It’s Easier with Help
Learning a craft is always easier when you have someone who can guide you along the journey. This is increasingly hard to do today because there is a shortage of guys in the Church today who really know what they’re doing. But if you can find someone who will give you honest feedback, you’ll grow a lot faster.
But you still have to do the work. If you want to learn to mix, listen to music. A lot of music. Preferably music that was produced in the 1970’s-1990’s before master limiting compressors ruined music. If you want to learn lighting, watch a lot of concert videos. Watch musicals. Watch any live event that has lighting. Pay attention to what is being done and what is not being done. Sometimes restraint is the better part of lighting.
If you don’t know how your equipment works, get someone in to teach you. This will probably cost you some money. But there is no better investment than you can make into yourself than learning your craft. Ideally, your church sees value in you getting better at your job and will fund this education. But even if not, it’s worth it. When I worked at a church with a staff of 40 and a $4M annual budget, I took vacation and paid my own way to conferences and training because the church didn’t see the value. But I did.
If you really want to get better at your craft, take a job as an assistant to a tech guy who is really squared away. You’ll do a lot of grunt work, but you’ll also learn more, faster, than under any other condition. This is how it should work, really. I wish we had more churches with highly skilled, senior-level tech guys who could hire a new ATD every few years to train up and send out. We’d have a lot better tech in the Church if we did that. Senior pastors, give that some thought, OK?
Ultimately, it’s up to you, though. You have to put in the time, you have to put in the effort, and you will probably have to pay for it. However, once you master this craft, you won’t want for work.
That’s a good thing.
If cleanliness is next to godliness, there must be a lot of really un-godly tech guys. I am actually shocked sometimes when I walk into churches to meet with them and practically stumble across their stage because it’s such a mess. I’ve had to go troubleshoot systems yet I couldn’t get to the racks were surrounded by piles and piles of miscellaneous crap. I understand that a lot of that disappears once the work lights are turned off, but still. It’s the principle of the thing.
Few things say, “I don’t take my job seriously,” more than a messy work environment. When senior leadership is walking through a messy tech booth, or stumbling around backstage, it’s really hard for them to agree that you’re on top of your game. I’ve met with tech guys who lament the fact that no one takes them seriously. Then I see their stage and work area, and I immediately know what part of the problem is.
“I Don’t Have Time to Clean!”
Been there, done that. I’ve been on staff at three churches—and all of them were a mess when I got there. For me, job one was cleaning up and taking inventory. I had to know what we had, where it was and figure out how to store it effectively. Yes, it takes time. Yes, I had services to do and media to make. But spending some time cleaning will pay huge dividends down the road.
First, you can actually find stuff. So when the worship pastor surprises you with a last-minute addition, you know where to grab another DI, mic and cable. Instead of digging through 10 boxes of crap, you get what you need quickly. That’s a win.
Second, your team and your leadership will start taking you more seriously. When they see that you’re treating this like the professional job it is, they will step up their respect of you. Again, I know of what I speak. I came into three churches where the opinion of the tech department was pretty low. I was looked at negatively in two of them. But, after a few months when the stage was clean and safe, the storage rooms were cleaned up and things were working as they should, people started paying attention.
Clean is Safe
When we have people walking across our stages in the dark and there is crap everywhere, we are inviting a trip and fall. Now, the hapless worship team member may not sue the church. But, do you really want your team members tripping and possibly getting hurt because you were too lazy to clean up? To me, that’s just unacceptable.
Step one is organizing all cable runs, and consolidating them to as few bundles as possible. Step two is lining the stage with spike tape for safe walkways. Step three is building or buying snakes to minimize the number of individual mic cables running about.
Organization is Key
I’ll tell you from experience that one of the smartest things you can buy for your tech department is a rolling mechanic’s tool chest. The skinny drawers are perfect for mic’s, DIs and misc gak. The bigger drawers are for cased mic’s, Avalon D5s, tools, whatever. You can pick them up for a few hundred dollars to close to a thousand depending on how big you want. Being on wheels means you can easily move it between locked storage and the stage. Plus, they almost all come with keys so you can lock it to limit access.
You also probably need a bunch of shelves, stacking bins and a workbench. Again, all this is easily sourced at the home center for not a ton of cash. Once you are organized, you’ll know what you have and if it goes missing, you’ll know a lot sooner.
How Much Do You Care?
There’s an old saying, “No one cares how much you know until they know how much you care.” A sloppy, disorganized mess of a tech department tells everyone you don’t really care—at which point, it doesn’t matter how much you know. By caring for the stuff under care, people will begin to respect you.